Supply Chain

Our suppliers play an important role in representing our brands.

For us, as important as having a business model aligned with sustainability is knowing that our supply chain is also consistent with such goals and aspirations, so we can grow and add value to society.

Supplier Code of Conduct

 

GFD Program - Dexco Supplier Management

Since 2012, we have maintained the GFD (Dexco Supplier Management) program, which guarantees a structured management process to assess and promote improvements in our supply chain. In 2018, we developed a criticality matrix used as a tool for selecting our strategic partners, in order to ensure that they are in line with our purpose.

The GFD cycle takes place annually, with the support of specialized and independent consulting, and with the objective of engaging and developing suppliers for the best market practices, in addition to mitigating potential risks, stimulating the development of increasingly ethical and responsible businesses. The process includes steps such as sending questionnaires, on-site visits, feedback reports and recognition events, for example. Socio-environmental, economic, compliance and quality criteria are adopted in the evaluation.

In 2024, Dexco sent corrective action plans to all its suppliers, including those for which no negative impacts were identified during the assessments conducted. This initiative aims to foster a culture of continuous improvement within the supply chain, reinforce the commitment to responsible practices, and contribute to the enhancement of suppliers’ performance scores. As part of this process, GFD participants receive individualized feedback reports that include their performance scores compared to peer suppliers of similar size, industry, and business group. The feedback also provides clear guidance on how to achieve the maximum score in each evaluated aspect, supporting continuous improvement and alignment with Dexco’s expectations.

This preventive and excellence-driven approach seeks to strengthen relationships with suppliers and ensure compliance with the company’s established standards of quality, sustainability, and ethics.

Among the main topics evaluated by the GFD are the following topics:

 

GFD 2024 Results Report
GFD 2023 Results Report GFD 2022 Results Report GFD 2021 Results Report GFD 2020 Results Report GFD 2019 Results Report* GFD 2018 Results Report*

Supplier Code of Conduct

Dexco recognizes that partnership with its suppliers is fundamental. Therefore, we have developed the Supplier Code of Conduct, which stems from Dexco’s understanding of the organization’s co-responsibility to sensitize its suppliers towards adopting management based on social, environmental, and ethical criteria, and complying with legal standards, as well as disseminating these practices throughout its value chain.

Supply Chain Academy

Also in 2018, we established the Supply Chain Academy – Supplier Module, which works to educate and train our partners on sustainability issues considered strategic to our businesses and society. These topics include the inclusion of persons with disabilities, workplace safety, environmental management, and combating the exploitation of children and adolescents.

Partnered Solutions

Being closer and more focused on our customers and consumers has allowed us not only to work “for them” but also to work “with them.” This approach establishes a frequent dialogue.

Through Customer Committees, the commercial areas of our brands hold regular meetings with the intention of co-creating, adapting, and enhancing the Solutions for Better Living offered to the market through the exchange of experiences and ideas. Major architecture, finishing, and home decoration fairs also provide opportunities to listen to our audiences.